Wyndham Worldwide In House Resort Host in Wanaka, New Zealand

In House Resort Host

Description

Wyndham Vacation Resorts Asia Pacific is seeking a flexible, enthusiastic and customer service focused In House Resort Host to join our beautiful Wanaka Sales Site.

About the Role

As the In House Resort Host you will greet and welcome our guests to the resort, provide resort facilities and services information, advise on local attractions, activities and restaurants, ensuring our guests’ holiday expectations are exceeded.

Primarily, the In House Resort Host is responsible for building rapport with our guests with the aim of generating and booking sales appointments for the onsite sales team to attend a face to face sales presentation which offers our guests the fantastic opportunity to make their holiday dreams come true! Duties include but not limited to;

  • Encourage and schedule guests to attend an onsite sales presentations during the guest’s stay at the resort with adherence to Company’s qualification specifications

  • Provide the highest level of customer service, attend to guests needs and requests in a timely and efficient manner ensuring all expectations are exceeded

  • Meet the monthly targets; Support the Company’s sales and marketing programs and strategies

  • Display a positive, courteous and respectful attitude towards guests, the Company and team members; Support others within the team and empower each other wherever possible

  • Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.

About You

To be successful in this role, you will:

  • Have a solid background in Hospitality, Customer Service or Sales Industries

  • Be a real ‘people person’ and genuinely enjoy getting to know people

  • Have a strong ability to build and develop positive relationships

  • Have a passion for sales and delivering exceptional customer service

  • Be self motivated, results oriented and use initiative

  • Flexible to work a 7 day week roster including weekends, evenings and holidays.

Qualifications

On Offer

  • Paid Orientation and Training to successful applicants

  • Base Salary Commissions!

  • Discounted Resort Stays

  • Exclusive Employee Discounts More!

About Us

Wyndham Vacation Resorts Asia Pacific is one of the market leaders in resort and hotel ownership and management that offer a network of national and international resorts. We offer a wide array of exciting and challenging experiences throughout your career journey coupled with career progression and development. We pride ourselves on our professional yet relaxed culture with a healthy work/life balance and team camaraderie like no other, where you will feel recognised and rewarded.

Wyndham Worldwide is an Equal Opportunity Employer

Job: Sales

Primary Location: New Zealand-Wanaka-Wanaka

Employee Status: Regular

Schedule: Full-time

Organization: Wyndham Vacation Resorts Asia Pacific

Job Posting: Apr 16, 2018, 7:25:38 PM

Requisition ID: 1805417

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.