Fortive Corporation IT Support Technician in Auckland, New Zealand
IT Support Technician
Teletrac Navman is a leading software-as-a-service (SaaS) provider leveraging location-based technology and services for managing mobile assets. With specialized solutions that deliver greater visibility into real-time insights and analytics, Teletrac Navman helps companies make better business decisions that enhance productivity and profitability. Its fleet and asset management technology uncovers information that would otherwise go unseen, helping customers reduce risk and confidently move their business forward with certainty. It tracks and manages more than 500,000 vehicles and assets for more than 40,000 companies around the world. The company is headquartered in Glenview, IL, with additional offices in the United States, United Kingdom, Australia, New Zealand and Mexico. For more information visit teletracnavman.com.
At Teletrac Navman, we are looking for a motivated and enthusiastic IT Support Technician to join our team.
As the IT Support Technician you will be responsible for providing expert quality Help Desk services to internal IT customers and providing expert level administration of our ICT systems.
Your responsibilities will also include:
Ensuring all IT support issues are resolved promptly to a high level of service
Efficiently supporting Auckland office staff and remote APAC staff, maintaining client satisfaction and identifying performance gaps and emerging needs
Deploying end user systems, including PCs, laptops, phones and peripherals
Ensuring that you maintain proficiency in a wide range of technology products/ platforms
Promoting and driving a passionate customer driven culture by ensuring a strong focus on delivery, execution and the customer
3 years’ experience in a 'hands on' Corporate IT user support role
Experience working with a wide range of Microsoft products, including production experience with Microsoft Windows, Windows Server, MS SQL Server, Office 365, and Active Directory
Experience working in networking environments, including configuration and management of Cisco switches, routers, and ASA security devicesMicrosoft certification
Good working knowledge of ICT, in particular Microsoft applications
Strong written and verbal communication skills with the ability to communicate effectively at all levels
Able to work with a diverse array of people in a friendly and non-confrontational way, and able to build successful working relationships
Fortive Corporation Overview:
Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortive’s well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.
Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our company’s operating model is the Fortive Business System. For more information please visit: www.fortive.com.
Job: Information Technology
Primary Location: Asia Pacific-New Zealand-Auckland
Organization: Teletrac Navman
Req ID: TEL001117