John Deere Customer Service Officer (12 month fixed term) in Christchurch, New Zealand

Vapormatic (a John Deere company) is a global company marketing one of the largest ranges of replacement tractor parts, agricultural machinery parts and accessories in more than 90 countries worldwide. In New Zealand, we import and distribute high quality products to tractor dealerships, independent repair shops, automotive, mechanical and even retail stores. Customer focused, Vapormatic is committed to delivering its company values of Quality, Availability, Service and Value.

Primary Location: New Zealand (NZ) - Canterbury (NZ-CAN) - Christchurch Function: Customer & Product Support

Your position:

We are a busy, close-knit team that is expanding to meet growth in our region. Joining the team as Customer Service Officer for our South Island branch means you will be the face and voice to our customers, constantly interacting both over the telephone and in person in our onsite showroom. In this 12 month fixed term role, your experience in warehousing and inventory handling and control are essential and a background in agriculture is also desirable as you will be providing technical advice and information to support customers with their purchases as well as making recommendations. On-the-job training will be provided to help you on your way to success.

You will need to be customer-focussed and confident as showroom sales and telesales will be required to deliver on marketing plans. You will also need to be physically active to help with picking and packing customer orders in a timely manner.

To be successful you will need:

  • Experience in a similar role, working directly with customers, maintaining systems and databases for accurate recording of sales and inventory

  • Further study or relevant work experience in sales, customer service and/or other business discipline is desirable

  • A background and understanding of the agricultural sector would be advantageous

  • To be self-driven and able to work unsupervised

In return you will get to be a part of a growing company in the agricultural industry, receive a competitive hourly rate and have opportunity for training and development.

Applications for this position will close at COB Friday 28 July 2017.

Note: Appropriate work authorisations in New Zealand are required prior to application.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

Vapormatic is an equal opportunity employer. All qualified applicants will receive consideration for employment.